Login -

General Info -

On-Line Catalog

General Information - Terms & Conditions

Privacy - Site Security - Guarantee - Payment Options
Continental U.S. Shipping - Special-Orders - Back-Orders - Drop-Ships - Returns Policy

All information provided is treated as confidential. We protect your privacy. We do not send spam or junk mail. Your credit card number is not kept on file after it is approved or declined. Read our full Privacy Statement here.

Here at 4LeggedSeniors.com we take security very seriously and have taken every step possible to safeguard both our customers and ourselves from fraud.

All orders are processed through our Secure Server at our parent site CarePathways.com using the most advanced technology available and the world's leading credit card processing companies. All information provided is fully protected. Place your order with confidence.

When we request personal information from you such as your name, address, phone number and credit card number, it is done on our secure server only.
No credit card numbers are stored on our system.

• Transaction data is secured through 128 bit encryption. The issuing technology is by Network Solutions ®. You may hover your mouse over logo or click on their logo for verification.
  
• Credit card verification and approval is performed electronically by VeriSign®, the top name in the business. You may click their logo for more information.
  
• Actual fund transfers are performed by Wells Fargo Bank. We are sure you have heard of them. Their reputation is impeccable. You may click their logo for more information.
  

Our processing system also uses both AVS and CSC security measures to prevent credit card fraud.

We guarantee that your transaction information will be Totally Secure.

Your complete satisfaction is our goal. If you are not satisfied, you may return your merchandise within 30 days. Certain restrictions apply. Please read return policy below.

• All stock items ship within 48 hours Monday - Friday. Weekend orders ship the Next Business Day (M-F).
• All orders are shipped UPS Ground from Ohio and 90% of orders arrive within three business days.
  
• Drop-Ship items may require 2-7 business days. This will be indicated in the item description.
• Special-Order items may require 2-4 weeks. This will be indicated in the item description.
• Back-Order items will ship as soon as they arrive in our warehouses.

Return Shipping
• Returned items must be in new condition. We cannot accept used merchandise for refund. If items are used, damaged, or retail packaging and contents are not intact, no refund will be issued and you will have to make return shipping arrangements if desired.
• If items came in retail packaging, place the items back in their original undamaged packaging with all manuals, instructions and warranties.
• Place the items in a cardboard shipping box, as they arrived, and securely tape it closed.
  Use only packing tape to close shipping box. Do not use USPS labeled tape.
• Tape the label provided by our returns department to the outside of the box or use a UPS/USPS label with the return address exactly as provided.
• Be sure that the RA# is printed on the address label.
• Ship UPS or another carrier that provides a tracking number (and insurance at your option).